B2B resources

Everything you need to know as a REFLECTIVE Berlin reseller

Quick Tutorials

Watch our short explanatory videos to quickly learn how our B2B shop and the ordering process works.

payment terms

First order: Prepayment, then 14 days net

minimum order value

50€

Free shipping

from 150€ (DE), from 500€ (EU)

article data & assortment

The master data of all available articles can be accessed in our cloud at any time and are available for you to download.

media database

You can download product images for free use in your web shop as well as lifestyle photos from our online database. You can also find our logo here.

POS

Use our subsidized presentation materials that we have put together for you!

FAQ

Why do my past orders appear as "canceled"?

For accounting reasons, we mark your orders as "canceled" after successful processing. Please do not let this irritate you!

How does the payment work?

Please do not pay for your order until you have received an invoice from us! For the first order, payment is made in advance, for subsequent orders within 14 days.

Do you offer SEPA direct debit and/or credit card payments?

No.

Why don't the discounts on the product pages work?

Discounts and promotions from the B2C store, which can be clicked on as an additional option, do not apply to retailers. There are special volume discounts for each product variant, which are calculated automatically.

Why can't I buy some products?

All products from other brands as well as individual products from our range are not intended for resale. These remain hidden from you as a retailer.

No!

We prohibit the resale of our products on third-party marketplaces .

No Amazon, eBay, Kaufland, or whatever they're called! We mean it.

Thanks!