Privacy policy
Data protection
Responsible for data processing is:
Eberhard Schilling
Senefelderstr. 8
10437 Berlin
Germany
contact@reflective.berlin
We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit. f DSGVO the protection of our legitimate interests in a correct presentation of our offer, which prevail in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.
Third Party Hosting Services
As part of processing on our behalf, a third-party provider provides the services for hosting and displaying the website. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here [https://www.privacyshield.gov/list]. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
2. Data collection and use for contract processing, contact and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process the contract or need to process your contact and you cannot place the order or unable to send the contact. Which data is collected can be seen from the respective input forms. We use the data you have provided in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR for contract execution and processing of your inquiries.
If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account.
After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.
3. data sharing
For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the bank commissioned with the payment and, if necessary, to payment service providers commissioned by us or to the selected payment service. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will, on the basis of this, in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO forward your e-mail address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.
DHL Parcel Ltd
Strassenweg 10
3113 Bonn
Germany
4. E-Mail-Newsletter
E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.
E-mail advertising without registering for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of goods or services and you have not objected to this, we reserve the right to regularly send you offers for similar products to those already purchased on the basis of Section 7 (3) UWG , from our range by e-mail. This serves to safeguard our overriding legitimate interests in advertising to our customers within the framework of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.
The newsletter is sent by a service provider as part of processing on our behalf, to whom we pass on your e-mail address for this purpose.
This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here [https://www.privacyshield.gov/list]. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
5. Cookies and web analysis
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.
Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called. session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:
Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14 ] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]
6. Online Marketing
Google Maps
This website uses Google Maps for the visual representation of geographic information. Google Maps is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de [http://www.google.de]). This serves to protect our overriding legitimate interests in an optimized presentation of our offer and easy accessibility of our locations in accordance with Art. 6 Para. 1 S. 1 lit. f) DSGVO.
When using Google Maps, Google transmits or stores data about the use of the Maps functions by website visitors. processed, which may include in particular the IP address and location data. We have no influence on this data processing. Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here [https://www.privacyshield.gov/list]. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
In order to deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the Java Script function in your browser. In this case, Google Maps cannot only be used to a limited extent.
For more information about data processing by Google, see Google's privacy policy [https://www.google.com/privacypolicy.html]. The terms of use for Google Maps [https://www.google.com/intl/de_de/help/terms_maps.html] contain detailed information on the map service.
Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here [https://privacy.google.com/intl/de/businesses/mapscontrollerterms/].
7. Social Media
Our online presence on Facebook, Youtube, Instagram
Our presence on social networks and platforms serves to improve, active communication with our customers and prospects. We provide information there about our products and current special offers.
When you visit our online presence in social media, your data can be automatically collected and stored for market research and advertising purposes. From this data, using pseudonyms, so-called User profiles created. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used on your end device for this purpose. Visitor behavior and user interests are stored in these cookies. This serves acc. Art. 6 Abs. 1 lit. f. GDPR to protect our overriding legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for your consent (consent) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. and DSGVO.
Insofar as the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here [https://www.privacyshield.gov/list].
For detailed information on the processing and use of the data by the providers on their websites as well as a contact option and your rights in this regard and setting options to protect your privacy, in particular options to object (opt-out), please refer to the providers’ data protection notices linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/ [https://www.facebook.com/about/privacy]
Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here [https://www.facebook.com/legal/terms/page_controller_addendum].
Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
Google/ YouTube: https://policies.google.com/privacy?hl=de [https://policies.google.com/privacy?hl=de]
Instagram: https://help.instagram.com/519522125107875 [https://help.instagram.com/519522125107875]
Possibility to object (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads [https://www.facebook.com/settings?tab=ads]
Google/ YouTube: https://adssettings.google.com/authenticated?hl=de [https://adssettings.google.com/authenticated?hl=de]
Instagram: https://help.instagram.com/519522125107875 [https://help.instagram.com/519522125107875]
8. Contact options and your rights
As a data subject, you have the following rights:
* pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
* pursuant to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
* in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information;
* to comply with a legal obligation;
* for reasons of public interest or
* is required to assert, exercise or defend legal claims;
* pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as * you dispute the accuracy of the data;
* the processing is unlawful but you oppose its erasure;
* we no longer need the data, but you need them to assert, exercise or defend legal claims or
* you have lodged an objection to the processing in accordance with Art. 21 GDPR;
* pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
* according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims
This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.
Data protection declaration [https://shop.trustedshops.com/de/rechtstexte/] created with the Trusted Shops [https://shop.trustedshops.com/de/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com ].